Changelog

What's new in Screeb

Every product update, from new features to small fixes. Written by the team that ships them.

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Screenshot Responses, Rage Click Detection & Smarter Targeting

February was a big month for Screeb! We shipped features that help you collect feedback more seamlessly inside your product, detect user frustration automatically, and build smarter audiences with more powerful targeting. These updates give you deeper visibility into your users’ experience while making Screeb blend even more naturally into your product.

Screenshot & Image Responses

Your users can now capture, crop, and annotate a screenshot directly inside a survey response — so they can show you exactly what they mean.

Benefits:

  • Get visual context alongside written feedback for faster understanding
  • Eliminate back-and-forth asking users to “show me what you see”
  • Let users highlight specific UI elements with built-in annotation tools
  • Collect richer bug reports and feature requests with visual evidence
  • Reduce ambiguity in qualitative feedback with concrete screenshots

Screenshot & Image Responses

Rage Click Detection

🖱️ Rage Click Detection on Session Replays

Session Replays now automatically detect and flag rage clicks — those rapid, repeated clicks that signal a user is struggling or frustrated.

Benefits:

  • Identify frustration points instantly without scrubbing through full recordings
  • Prioritize UX fixes based on real user behavior, not assumptions
  • Reduce time-to-insight by jumping straight to the moments that matter
  • Combine with survey data to understand both the “what” and the “why”
  • Track rage click trends over time to measure the impact of your fixes

Rage Click Detection

Advanced Targeting

🎯 Advanced Targeting with Rule Groups

Build more precise audiences with the new rule grouping system. You can now combine targeting conditions into groups using AND/OR logic, all from a clean visual interface.

Benefits:

  • Target exactly the right users with complex condition combinations
  • Create segments like “users who did X AND Y, OR who did Z” in a few clicks
  • Reduce the need for workarounds when targeting specific cohorts
  • Improve survey relevance and response quality by reaching the right audience
  • Keep targeting logic readable and manageable, even for advanced use cases

Advanced Targeting

Embedded Survey Design

🧩 Embedded Survey Design Improvements

Integrate surveys directly into your product pages with a new transparent, margin-free container that looks and feels like part of your own UI. You can also embed classic modals if you prefer a more structured look.

Benefits:

  • Collect contextual feedback without interrupting the user flow
  • Increase response rates by making surveys feel native to your product
  • Run inline NPS, feature-specific micro-surveys, or in-page feedback forms
  • Choose between a seamless embedded format or a classic modal appearance
  • Place surveys exactly where the context is, next to the feature you want feedback on

CSV Export

📊 CSV Export for Event Logs

You can now export your event logs as CSV files directly from the platform, making it easy to analyze raw event data in your preferred tools.

Benefits:

  • Dig into your raw event data using any spreadsheet or BI tool
  • Build custom reports and dashboards outside of Screeb
  • Share event data with technical teams for deeper analysis
  • Audit your tracking implementation with full data access
  • Cross-reference Screeb events with data from other platforms

Introducing Screeb AI Experience

AI is radically transforming user experiences, reshaping every stage of the customer journey from awareness to loyalty. Yet a major blind spot remains: teams track usage of their AI features and monitor costs, but almost none of them can measure what truly matters, user perception. Today we’re launching Screeb AI Experience, the biggest evolution in our platform: measure, optimize, and improve your AI-powered interactions.

AI Features Recommendations

Screeb analyzes your traffic and your visitors’ browsing behavior to recommend the most relevant AI Agents to build. Journey simplification, data collection, workflows: every opportunity is identified to enhance your users’ experience.

AI Features Recommendations

Conversation Starters

Engaging formats (CTAs, pop-ins, question suggestions) integrated into your sites and apps to encourage your visitors to use your AI agents. With one click, they start a conversation using pre-written prompts and discover all your use cases.

Conversation Starters

AI Surveys

Collect user feedback and measure the quality of their AI experience. Attach metadata from your AI features (model used, prompt version…) to responses and compare the impact of each version on satisfaction.

AI Surveys

Agent Analysis & Topic Analysis

Connect your AI Agents to Screeb to automatically analyze their conversations. Identify unsupported queries, frustration topics, and measure satisfaction, so you know exactly what to improve. Screeb automatically categorizes all conversations to surface recurring topics, visualize their importance, and track their evolution over time.

Agent Analysis & Topic Analysis

Guardrails Monitoring

Ensure your AI agents stay within the boundaries you’ve set. Screeb monitors interactions to detect guardrail violations (unapproved topics, excessive discount promises, missing escalations) and gives you full visibility on pass rates, flagged interactions, and blocked actions.

Guardrails Monitoring

Compatible with ChatGPT Apps

AI Experience connects with ChatGPT-based applications to analyze real interaction data. Structure conversation data into actionable insights, analyze recurring requests, and detect performance inconsistencies across your AI-powered workflows.

Compatible with ChatGPT Apps

You already use Screeb to measure your Software Experience. Today, you can do the same for your AI experiences.

Introducing Screeb's AI Product Assistant

2026 is already shaping up to be a big year for product teams. We’re starting it with something we’ve wanted to build for a long time: a Product Assistant that truly understands your users, your product, and your data. Today, we’re opening the beta.

Meet the AI Product Assistant by Screeb

It connects all your product signals, feedback, surveys, session replays, and usage data, and turns them into clear, actionable answers.

No dashboards to dig into. No spreadsheets to export. Just ask a question and get an answer grounded in your data.

What makes it different?

Built for product teams, not generic AI prompts.

  • Understands your users, not averages
  • Analyzes qualitative + behavioral data together
  • Provides structured, product-ready insights
  • Always answers based on your real data, not assumptions