AI is radically transforming user experiences, reshaping every stage of the customer journey from awareness to loyalty. Yet a major blind spot remains: teams track usage of their AI features and monitor costs, but almost none of them can measure what truly matters, user perception. Today we’re launching Screeb AI Experience, the biggest evolution in our platform: measure, optimize, and improve your AI-powered interactions.
AI Features Recommendations
Screeb analyzes your traffic and your visitors’ browsing behavior to recommend the most relevant AI Agents to build. Journey simplification, data collection, workflows: every opportunity is identified to enhance your users’ experience.
Conversation Starters
Engaging formats (CTAs, pop-ins, question suggestions) integrated into your sites and apps to encourage your visitors to use your AI agents. With one click, they start a conversation using pre-written prompts and discover all your use cases.
AI Surveys
Collect user feedback and measure the quality of their AI experience. Attach metadata from your AI features (model used, prompt version…) to responses and compare the impact of each version on satisfaction.
Agent Analysis & Topic Analysis
Connect your AI Agents to Screeb to automatically analyze their conversations. Identify unsupported queries, frustration topics, and measure satisfaction, so you know exactly what to improve. Screeb automatically categorizes all conversations to surface recurring topics, visualize their importance, and track their evolution over time.
Guardrails Monitoring
Ensure your AI agents stay within the boundaries you’ve set. Screeb monitors interactions to detect guardrail violations (unapproved topics, excessive discount promises, missing escalations) and gives you full visibility on pass rates, flagged interactions, and blocked actions.
Compatible with ChatGPT Apps
AI Experience connects with ChatGPT-based applications to analyze real interaction data. Structure conversation data into actionable insights, analyze recurring requests, and detect performance inconsistencies across your AI-powered workflows.
You already use Screeb to measure your Software Experience. Today, you can do the same for your AI experiences.